Refund Policy

At M/s N. K. SHAH, we strive to provide a customer-friendly refund policy to ensure your satisfaction. Please review the following terms carefully.

1. General Refund Policy

• Refund requests must be made within 15 days from the date of purchase.
• The product must be in the same condition as when received, with all original packaging included.
• Refunds will be issued in the original form of payment.

2. Return Process

• Contact our customer support team at raju@nkshah.co.in within the refund period.
• Provide your order details, including the order number and reason for the refund.
• Our team will guide you through the return process, including packaging and shipping instructions.

3. Exceptions

Refund and return are not applicable to school printed books — once purchased, these items are non-refundable and non-returnable. If a product is damaged or defective upon receipt, please contact us immediately for assistance.

4. Refund Processing Time

Once we receive your returned item, our team will inspect it and process the refund. Processing time may vary, but we strive to complete it as quickly as possible.

5. Contact Information

For any questions regarding our refund policy, contact our customer support team at raju@nkshah.co.in. Your satisfaction is our priority.